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Terms & Conditions

The simple rules that keep shopping at Direct Shopping Deals fair, clear, and predictable.

Terms and Conditions

Last updated: November 2026

Acceptance of Terms

By accessing this website, browsing products or placing an order, you agree to these Terms & Conditions and the applicable shopping policies published on the website. If you do not agree with these terms, please discontinue use of the website.

Product Information

We make reasonable efforts to keep product descriptions, specifications, images, availability and pricing accurate. Colours and product appearance may vary slightly depending on your device or screen settings. Product information may be updated or changed without prior notice.

Pricing & Taxes

Product prices are displayed on the website at the time of purchase. Applicable taxes, delivery charges or other applicable costs will be shown as part of the order total before the order is completed.

Orders & Payments

Cash on Delivery is the only payment option available. By placing an order, you confirm that the order information provided is accurate and that you agree to receive the order and pay the applicable amount to the delivery representative upon delivery.

Order Confirmation

Orders may be reviewed or verified before shipment. An order is considered accepted once it has been confirmed for fulfilment. We reserve the right to cancel or decline an order where information is inaccurate, products are unavailable or fulfilment cannot reasonably be completed.

Order Cancellation

Orders may be cancelled before shipment, subject to their processing status. Once an order has been dispatched, cancellation may no longer be available and the applicable return policy will apply.

Shipping & Delivery

Orders are generally processed within 24 hours and typically delivered within 2–5 business days, depending on the delivery location and carrier availability. Delivery estimates are provided for guidance and may be affected by circumstances beyond reasonable control.

Delivery Information

Customers are responsible for providing complete and accurate delivery information and being reasonably available to receive their orders. Incorrect addresses, unavailable recipients or repeated unsuccessful delivery attempts may result in additional delays.

Returns & Refunds

Eligible products may be returned within the applicable 14-day return period, subject to the conditions described in the Return Policy. Returned items may need to be unused, undamaged and in their original packaging.

Damaged or Incorrect Products

If a product arrives damaged, defective or different from the item ordered, the issue should be reported as soon as reasonably possible. Supporting photographs or other information may be requested to verify the issue.

Website Use

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, provide false information, introduce harmful code or use the website for unlawful purposes.

Website Availability

We aim to maintain reliable access to the website, but temporary interruptions may occur due to maintenance, technical issues, updates, network problems or other circumstances beyond reasonable control.

Limitation of Liability

To the extent permitted by applicable law, liability relating to an order will be limited to the value of that order. Nothing in these terms limits any consumer rights or protections that cannot legally be excluded.

Changes to These Terms

These Terms & Conditions may be updated from time to time to reflect changes in products, services, policies or applicable requirements. The latest version published on the website will apply to continued use of the website.

Applicable Law

These terms are subject to applicable laws and regulations. Any disputes will be handled in accordance with the legal requirements applicable to the transaction and the parties involved.

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